FAQs

We know you have plenty of choices for pest control services, so with every visit, we work hard to provide you with the best possible service, using the latest, most effective methods and products to keep your family safe. We also do more than just give you our word that you’ll be satisfied with our service: We are committed to customer satisfaction. If you’re ever dissatisfied, we will return at no charge until you’re happy with our service.

Our goal is to make pest control as simple for you as possible: We never ask you to sign long, complicated contracts, and you can cancel our services at any time with no cancellation fees. You can depend on our appointment times, choose from flexible plans that fit your needs and budget, and have peace of mind knowing that each of our expert technicians have passed stringent background checks.

Turner has been in business for 50 years now.  Over the decades, we’ve built a team of extensively trained, professional technicians and established branch locations to make using our services more convenient for customers throughout Florida.

We’re designated as a Quality Pro Certified company, a distinction earned by less than 3 percent of pest control providers in the country and one that ensures you’re receiving services from a provider who has proven its excellence. Our excellent customer service has earned us the Angie’s List Super Service Award for two consecutive years, and were honored to receive the 2017 “People Love Us On Yelp” Award for outstanding high ratings and positive reviews.

The Turner Pest Control team is also actively involved in supporting efforts to improve the communities in which we live and work. Visit our About Us page for more about our sponsorships, volunteering, and company history.

While do-it-yourself pest control products can kill the pests you can see, they’re not effective at preventing re-infestations or reaching the pests you cannot see. Improperly handled, over-the-counter products can also be harmful to you, your family, and your pets. Managing specific or persistent pest problems require time and expertise, which few home- or business owners have.

When you hire a professional pest control company such as Turner, you get much more than a quick solution to your pest problems: You get the services of experienced technicians who are trained in the safe application and handling of treatment products, who know how to identify the sources of difficult pest problems, and who have the skills and knowledge to prevent pests from coming back.

Cost-conscious homeowners know that price matters, but it’s not the most important factor when choosing any type of company. You may find a provider who charges very little, but who also delivers little in return. Instead, look for the right combination of value and quality.

To determine value when comparing pest control companies, make sure you thoroughly understand each company’s contract, including exactly what they will do, how they will do it, and any guarantees they say they offer. Ask if the company is properly insured, licensed and qualified, and whether it belongs to pest management trade associations on a local, state, or national basis. Also ask if their employees have passed background checks and what level of training their technicians have.

Look for a company that has been in business in your community for a long time, and find out how satisfied customers are with the company’s service by asking for references and checking online reviews.

At Turner Pest Control, our technicians have up-to-the-minute training in the latest, safest, and most effective pest control methods, and our pricing is based on the size of your home or yard. We also offer flexible plans and a range of affordable recurring services for the right balance of quality and value.

Our residential pest control services are priced according to the specific services you need to take care of your unique pest problems and according to the size of your home and/or yard. In order to give you an accurate price quote, our technician will come to your home to perform a free, no-obligation inspection. He or she will then recommend a plan that will take care of any immediate issues and prevent future infestations, answer all of your questions, and give you a price quote that meets your needs.

All of our pest control products are environmentally friendly. We also offer organic pest control product options, if that is what you would prefer to use. Additionally, our technicians receive ongoing training to ensure we are providing your service in the safest and most up to date manner. Each service is individually tailored to your specific needs.

The health issues range from minor bites to life-threatening viruses:

• The debris roaches leave behind can cause asthma attacks and they can spread Salmonella and bacterial diseases that cause diarrhea.
• Rodents are known to transmit more than 35 diseases, including food-borne illnesses, Hantavirus, and plague.
• Fire ants can cause dangerous reactions in people who are allergic to them.
• Mosquitoes can transmit a number of serious disease-causing viruses, including Zika and West Nile, as well as malaria and some types of encephalitis.

The integrity of your home’s structure can also be threatened by pests:

• Termites cause billions of dollars’ worth of damage in the U.S. In our area, Formosan termites are a particular threat due to the sheer size of their populations.
• Rodents are notorious for chewing: Not only can they damage wood and other materials in your home; they can also chew threw the insulation on cables and electrical wiring, which can lead to a fire.

Our warm, temperate climate make Florida the perfect home for many types of pests. The ones we see most often in our customers’ homes and businesses are ants, spiders, termites, fleas, ticks, roaches, earwigs, silverfish, and millipedes.

We can usually schedule your appointment within 24 hours of when you contact us if you have an urgent need. Otherwise, we can make an appointment with you at a time convenient for your schedule.

Absolutely: Each of our technicians has passed a stringent background test and Turner is a drug-free workplace. In addition, Turner is QualityPro certified, a designation that is awarded to only a few pest control providers nationwide and that means you are receiving services from a provider whose excellence is proven.

You do not need to be home unless we are treating your home’s interior. You may stay while we provide service unless we are applying flea treatment products. For lawn service, we ask that you keep children and pets off the lawn until it’s thoroughly dried.

One of the most important parts of keeping your home or business free of pests is taking preventive measures. During your regularly scheduled service appointments, our technicians check for early signs of infestations and immediately address any problems they find. Because the populations of so many types of Florida’s pests can quickly get out of control, it’s critical to have regular inspections.

You can have a one-time treatment to take care of pests you can see, but it won’t have any effect on pest populations that may be hidden and taking a foothold in your home. In addition, solving a serious pest problem may be costly.

Seeing insects is just one sign that a problem may exist. Less obvious signs include their waste, body parts, and damage to paper goods such as boxes. When our technicians inspect your property during regularly scheduled service calls, they look for additional signs that pests are active and will recommend a plan to take care of your specific problem.

SMART TurnerGuard is the most comprehensive pest control plan available. We created it to give customers a plan that covers a broad range of pests, including termites, bed bugs, rodents and more, at an affordable price and with no hidden costs or exclusions. SMART TurnerGuard combines our expert termite and pest control services to give you a great value on the ultimate protection for your home.