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VULCAN PEST CONTROL IS NOW TURNER PEST CONTROL

October 27, 2022 | News

To Our Valued Customers,

We’re very pleased to let you know about an exciting new partnership between Vulcan Pest Control and Turner Pest Control. Effective September 27, 2022, our teams merged and started working together to serve your lawn, pest and termite control needs. As of February 14, 2023, Vulcan has now fully integrated to Turner Pest Control and going forward, everything will be under the Turner name.

Let us assure you that even though our trucks and uniforms now say “Turner Pest Control” you’ll continue to have the high-quality service you’ve come to expect from Vulcan Pest Control:

• Your services will be provided in the same friendly, professional manner
• Normally scheduled visits, total client satisfaction, and access to customer service specialists will remain the same
• Local team members will continue to service your account. The team is staying in place — we are just part of a bigger family now!
• Your same local service team and communications specialists are available to answer any questions or concerns at (561) 791-2400.

We hope you’ll be as pleased as we are about this new era for our company and customers. Turner and Vulcan Pest Control share the same unwavering commitment to providing the highest quality of services and products, and a focus on bringing the best innovations to our customers. All of us at Vulcan Pest Control believe we could not have asked for a better fit as we join the two families together. We feel confident you’ll agree.

Best regards,
Vulcan Pest Control
Joe Flynn, President & Owner

As President of Turner Pest Control, I’m pleased and excited to announce the combination of Vulcan Pest Control and Turner Pest Control! By uniting these two world-class organizations, it gives us the ability to better serve both of our customer bases by giving us increased density and the ability to quickly respond to any service needs you may have.

We look forward to continuing our relationship with you on the foundation of trust and respect that the Vulcan Pest Control team established over their years of excellent service. We’ll do all we can to continue to earn your business every day and with every service we perform.

Sincerely,
Cheri Michaels
President, Turner Pest Control

FAQ’s

When is the merger effective? Vulcan Pest Control and Turner Pest Control merged on September 27, 2022.

Will my service stay the same? Yes, any service you have with Vulcan Pest Control will stay the same.

I have my account set up for automatic payment. Will that continue? Yes, your regularly scheduled payments will continue on your normal schedule.

How do I contact you if I need service? You can reach us at (561) 791-2400. You will likely reach one of the friendly Vulcan Pest Control Customer service representatives that you are used to speaking with!

I usually mail in payments for service. Where do I send payments now? All checks will need to be made to Turner Pest Control, LLC and mailed to P.O. Box 952503, Atlanta, GA 31192-2503.

Do you have a customer portal? Yes, you now have access to a customer portal at:

https://turnerpest.myserviceaccount. com/login

An email will be sent the week of February 13 with your new Turner account number which you will need in order to gain access. Our secure, easy-to-use customer portal gives you 24/7 access to:
• Pay bills securely
• Manage credit cards
• Request service
• View upcoming service
• View account documents

Will I receive other benefits as a Turner Pest Control customer? Yes! You now have access to all of our services including our exclusive SMART TurnerGuard package which includes pest control, termite control and digital rodent control. You can also sign up for our customer loyalty program. You will receive 50 points for just signing up, you can also receive 25 points for adding on a new service and will receive points every six months for just being a customer. Once you hit 100 points you will receive $10 credit to your account. We also offer a customer referral program so use our form on our website and when your friend signs up, you will both receive a $25 credit to your account! Log on to www.turnerpest.com and go to the Contact tab to learn more. Once you receive your Turner account number in February you can sign up then.

Most importantly, welcome to the Turner family.